Privacy Policy

Profitable Pineapple Express Inventory Management Software Privacy Policy

Last updated: 07-2023

Profitable Pineapple Express (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our Profitable Pineapple Express Inventory Management Software (“Software”). By using the Software, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect When you use the Software, we may collect the following types of information:

1.1. Account Information: When you create an account to use the Software, we collect your name, email address, and other information you provide during the registration process. 1.2. Store Data: When you connect your Amazon and/or Shopify store(s) to the Software, we collect information about your store(s), including but not limited to product listings, inventory levels, sales data, and customer information. 1.3. Usage Data: We collect information about how you use the Software, including but not limited to the pages you visit, the features you use, and the time spent on the Software.

  1. How We Use Your Information We use your personal information for the following purposes:

2.1. To provide and maintain the Software: We use your information to provide the services and analysis offered by the Software and to maintain and improve the Software’s functionality.

2.2. To communicate with you: We use your contact information to send you important notices, updates, and promotional materials related to the Software.

2.3. To monitor and analyze usage: We use your usage data to understand how our users interact with the Software and to identify areas for improvement.

Data Retention We retain your personal data as long as you are a client. If you disconnect, we will remove your data after 6 months.

Data Deletion Upon request, we will delete your personal data within a week. This is in line with your ‘right to be forgotten’ under the GDPR.

Data Protection Officer We have a designated Data Protection Officer to oversee our data protection procedures.

Data Transfers We do not transfer data to countries outside of the European Economic Area (EEA).

Data Breach Notification In the event of a data breach, we have a process in place to notify users and the relevant data protection authority.

By downloading one of our applications, for example, the Shopify App, you give consent for us to collect and process your personal data.

Children’s Data We do not collect data from children.

Data Processing Agreement We do not have a data processing agreement in place with any third parties as we do not share data with any third parties not mentioned in this privacy policy.

Data Access and Portability Currently, we do not have a process in place to provide users with access to their personal data and to transfer their personal data to another service provider if requested.

How We Share Your Information We may share your personal information with third parties in the following circumstances:

  1. How We Share Your Information We may share your personal information with third parties in the following circumstances:

3.1. Service providers: We may share your information with third-party service providers who help us provide and maintain the Software.

3.2. Legal requirements: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal process.

3.3. Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

  1. Security We take the security of your personal information seriously and use industry-standard measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
  2. Third-Party Services The Software allows you to connect to third-party services, such as Amazon and Shopify. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices or the content they provide. We encourage you to review the privacy policies of any third-party services you connect to the Software.
  3. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  4. Contact Us If you have any questions about this Privacy Policy, please contact us by email at randy@profitablepineapple.com

Collection and Use of Customer Order and Product Information

Our app is designed to assist merchants with efficient inventory management. To fulfill this purpose, we collect specific data related to customer orders and product details. This section outlines the nature of the data we collect and how it is used.

  1. Type of Information Collected: We collect essential data regarding customer orders and product details. This includes, but is not limited to, information about products ordered, quantities, order dates, and customer preferences.
  2. Purpose of Collection: The primary purpose of collecting this data is to enable effective inventory management for merchants. By understanding order trends and product popularity, merchants can make informed decisions about stock levels, ordering schedules, and product offerings.
  3. Method of Collection: This information is collected automatically through APIs like Shopify’s or Amazon whenever a customer places an order. We ensure that the collection process is seamless and does not interfere with the customer’s shopping experience.
  4. Data Minimization: In line with Shopify’s privacy by design approach, our app only collects the minimum amount of data necessary to provide its intended functionality. We do not collect more data than is required for effective inventory management.
  5. Data Protection and Security: We employ robust security measures to protect the data collected. This includes encrypted storage and restricted access to ensure that customer order and product details are securely managed and protected from unauthorized access.
  6. Compliance with Privacy Laws: We adhere to all applicable privacy laws and Shopify’s guidelines regarding data collection and usage. Merchants and their customers can trust that their data is handled in a legal and ethical manner.
  7. Merchant Access and Control: Merchants have access to the data collected by our app and can request modifications or deletions as per their requirements and in compliance with privacy laws.
  8. Changes to Our Data Collection Practices: If there are any changes to the type of data we collect or how we use it, we will update this policy accordingly and communicate these changes to our users.

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